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The healthcare IT consulting firm
built to ignite possibilities

Pivot Point Consulting is the healthcare IT consulting firm that hospitals, health systems, payers, and life sciences organizations trust when stakes are high. We bring trusted expertise, proven methodology, and a relentless focus on your outcomes.

Best in KLAS, 4 years running
2023 Best in KLAS — Managed IT Services2024 Best in KLAS — Managed IT Services2025 Best in KLAS — Managed IT Services2026 Best in KLAS — Managed IT Services

Trusted by industry leaders

MetroHealth
Yale New Haven
Epic
Oracle Health
Workday
Microsoft
// Solutions

How we help you

We shape every engagement around your goals, your people,
and the outcomes that move your organization forward.

Managed IT services — #1 KLAS

Offload operational burden and elevate your team

We absorb your operational IT burden so your teams can focus on innovation, strategy, and what matters most.

  • 24x7x365 support
  • Epic-expert teams
  • Application support
  • Scalable engagement model
  • SLA-based delivery
Explore managed IT services
EHR consulting

Maximize what your EHR can do

We drive sustained EHR performance through implementation, optimization, and governance that ensures long-term success.

  • Implementation strategy & deployment
  • Optimization & Epic Refuel
  • Revenue cycle transformation
  • Clinical efficiency
  • Training & adoption
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Strategic advisory

Turn complex challenges into executable plans

Our strategic advisory services deliver rapid, achievable responses to your most complex challenges.

  • App rationalization
  • Vendor selection
  • Cybersecurity assessment
  • Data archival
  • Enterprise imaging
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ERP consulting

Build a financial and operational foundation that lasts

Our ERP consultants help healthcare organizations implement new systems, migrate off old ones, and optimize what is already in place.

  • Workday implementations
  • Oracle Health ERP
  • HR & finance integration
  • Data migration
  • Change management
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Analytics & AI

Unlock the decisions hiding in your data

We help organizations build the data foundations, governance frameworks, and AI readiness programs that turn information into actionable outcomes.

  • Data readiness assessments
  • AI governance frameworks
  • Analytics infrastructure
  • EHR data integration
  • Reporting & dashboards
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Bespoke

Custom solutions that drive real results

Some challenges do not fit a standard service line. Tell us what you are up against, and we will build the right team, scope, and engagement around it.

Contact us
// Success stories

Real go-lives.
Real outcomes.

How we helped healthcare organizations tackle their most complex challenges and emerge with real, measurable results.

View all success stories

// What our clients say

They've got a lot of honesty and integrity, which you don't see a lot of in the staffing space.
Heidi CollinsVP of IT · UCSF
// How we work

What makes
us different

We don't arrive with a packaged playbook. We listen, adapt to your environment, and bring an uncommonly agile approach that turns healthcare technology consulting into a true partnership.

Forward-thinking

We ignite possibility and make it reality.

  • Innovative
  • Strategic
  • Outcome-driven

We turn vision into practice and embed it into teams' culture and operations, so change actually sticks.

Forthright

We say what you need, not just what you want.

  • Honest
  • Direct
  • Trustworthy

We have the hard conversations with empathy because our clients deserve a partner who cares enough to be honest.

Collaborative

Always on. Always at your side.

  • Responsive
  • Embedded
  • Dependable

We keep the flywheel turning so teams can redirect time and dollars to what matters most.

Curious

We care as much about the outcome as you do.

  • Invested
  • Thorough
  • Human

Our people go beyond IT service delivery. They become part of your team.

// Our track record

Award-winning managed IT services,
by the numbers

97.4

Overall KLAS score

99.6

KLAS relationship score

4x

Consecutive "Best in KLAS" wins

100%

"Would buy again" KLAS score

// Latest news

The new Pivot Point Consulting

Pivot Point Consulting joined forces with Innovative Consulting Group to create a scaled healthcare IT services platform and deliver expanded managed services, strategic advisory, and talent solutions across the care continuum.

Read the announcement
Pivot Point ConsultingHealthcare IT
+
Innovative Consulting GroupStrategic Advisory
=
Pivot PointOne Brand · 2026
Work with us

Start a conversation with our
healthcare IT consulting team today.

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