Managed IT services
Keep your EHR running at peak performance with ongoing application support, upgrade management, and clinical and IT service desk services.
- Clinical service desk
- Staff augmentation
- Patient engagement
A well-implemented EHR changes everything for your clinicians, your patients, and your bottom line. We deliver end-to-end EHR consulting and the expertise to make your platform perform the way it should.
Our healthcare EHR consulting services cover every phase of the EHR journey—before go-live, at go-live, and long after. Whether you're implementing from scratch, optimizing an underperforming system, or navigating an affiliate strategy, we bring the expertise and accountability to get it right.
Most organizations use a fraction of what Epic can do. We bring certified expertise across the full platform to help you implement right, optimize intelligently, and evolve your environment as your organization grows and the platform advances.
Unlock the full value of your Epic platform
Most organizations use a fraction of what Epic can do. We bring certified expertise across the full platform to help you implement right, optimize intelligently, and evolve your environment as your organization grows and the platform advances.
Get more from Oracle Health at every stage
Whether you're mid-implementation, post-live, or planning your next major initiative, we bring deep Oracle Health and Cerner expertise to close gaps, reduce friction, and make your investment perform.
Maximize your MEDITECH Expanse environment
MEDITECH Expanse is a capable platform that rewards organizations who invest in it strategically. We help you configure, optimize, and operate it to its full potential, with specialists who know the system and understand healthcare operations.
Structured redesign that reduces variation and improves care
Clinician burnout often starts with poorly functioning clinical content and workflows—not the technology itself. We redesign order sets, documentation templates, care pathways, decision support, and protocols so your EHR enables care rather than creating friction.
Connect patients to care before they look elsewhere
Front-end access is where revenue leaks and patient loyalty is won or lost. We redesign scheduling, registration, referral workflows, and digital touchpoints so patients get in faster and your organization captures the volume it's already earned.
Turn revenue integrity into a daily discipline
Denials, charge lag, and documentation gaps don't show up all at once. We work across the full revenue cycle to connect clinical, operational, and billing workflows and help you stop losing revenue before it becomes a problem.
Grow your EHR footprint with a clear plan
Whether you're extending to affiliates, consolidating acquired organizations, or activating underused platform capabilities, we help you expand your EHR strategically—protecting what works while scaling for what's next.
Real outcomes from our EHR consulting clients.
UW Medicine needed to implement Epic across five entities. Pivot Point Consulting staffed the full training program, introduced a Local Educators Program to build internal capacity, and helped deliver virtual training to a workforce of nearly 29,000.
// Analytics & AI
A well-implemented EHR generates enormous amounts of clinical, operational, and financial data every day. But data is only valuable when it changes decisions and behaviors. Our analytics & AI team works alongside our EHR consulting team to help organizations build the governance, architecture, and AI readiness that turns EHR data into real organizational insights.
Expert perspectives on the challenges and opportunities faced by today's health systems.
They weren't necessarily trying to deploy it according to their vision. They were trying to get the vision from me and help guide me toward that. And I appreciated that.
Our most frequently asked EHR consulting questions, answered.
Have any questions? →Yes. Epic EHR consulting is a core part of our practice. We provide EHR optimization, staff augmentation and full implementation services. We also offer Epic Cogito analytics consulting and Epic Cogito reporting support to help organizations activate the analytics capabilities inside their Epic investment.
Our electronic medical record consulting services are one part of a broader healthcare IT practice built around your needs.
Keep your EHR running at peak performance with ongoing application support, upgrade management, and clinical and IT service desk services.
From vendor selection to clinical governance, our advisory practice helps you make the right decisions before—and after—your EHR investments.
Turn your EHR data into a strategic asset with enterprise analytics strategy, data governance, and AI readiness planning.