Ignite what's possible
Pivot Point Consulting attracts people who want their work to mean something. If you're sharp, curious, and driven by real results, you'll fit right in.
// Why join us
Why join Pivot Point Consulting
We hire curious, skilled, empathetic professionals and get out of their way. Here's what that looks like in practice.
Mission-driven work
Every ticket, every implementation, every dashboard connects back to real patients. The work matters, and we make sure you feel that.
Award-winning culture
We've been named a Modern Healthcare Best Places to Work six times and a Best and Brightest Company to Work For® nine years running.
Growth opportunities
You will work across Epic, Oracle Health, analytics platforms, ERP systems, and emerging AI tools—rarely doing the same thing twice.
Flexibility built in
We were agile before agile was a buzzword. Remote-first, project-based, and designed around your life—not the other way around.
They are the most productive and fun bunch of people to work with because they're so happy all the time.
// Benefits
We invest in you
Consulting can be hard. We make sure it's worth it. From day one, you have access to the tools, support, and benefits that let you do your best work.
- Competitive compensation + performance bonus
- Comprehensive health, dental & vision coverage
- 401(k) with employer match
- Remote-first & flexible arrangements
- Continuing education & certification support
// Open roles
Find your next pivot
From Epic implementation to managed services, analytics, and advisory—see where your expertise fits. Don't see an exact fit? Send us your resume anyway.
Pivot Point Consulting is seeking a certified Epic Ambulatory Analyst to join our EHR Consulting practice in support of an active health system engagement. In this role you will own build, optimization, and go-live activities across the Ambulatory module, partnering directly with clinical informatics teams and operational stakeholders to design workflows that improve provider efficiency and patient outcomes. This is a high-impact, client-facing role with visibility into the full project lifecycle.
Responsibilities
- Lead configuration and build of Epic Ambulatory workflows including scheduling, documentation, and order management
- Partner with clinical and operational stakeholders to gather requirements, validate design decisions, and drive adoption
- Develop and execute test scripts for unit, integrated, and regression testing cycles
- Provide at-the-elbow support and issue resolution during go-live activations
- Troubleshoot break-fix tickets and escalate complex cases through appropriate channels
- Participate in Epic quarterly upgrade planning and testing coordination
- Maintain thorough build documentation and contribute to the project knowledge base
Qualifications
- Active Epic Ambulatory certification required; Cadence or Orders a plus
- Minimum 2 years of hands-on Epic Ambulatory build and configuration experience
- Prior experience in a health system or consulting environment strongly preferred
- Demonstrated ability to communicate technical concepts clearly to clinical end users
- Strong organizational skills and the ability to manage competing priorities
Pivot Point Consulting is looking for a Healthcare Data Engineer to join our Analytics & AI practice and support data platform work for leading health systems across the country. You will design, build, and maintain scalable data pipelines and warehousing solutions that power executive dashboards, clinical quality reporting, and AI-driven insights. This role requires a strong understanding of healthcare data models, a bias toward clean and well-documented architecture, and the ability to collaborate closely with analysts, data scientists, and clinical informatics teams.
Responsibilities
- Architect and implement ETL/ELT pipelines ingesting data from Epic Clarity, Caboodle, ADT feeds, and third-party sources
- Design and maintain dimensional models, data marts, and cloud data warehouses (Azure Synapse, Databricks, or Snowflake)
- Partner with analytics and clinical teams to surface trusted, governed data products
- Enforce data quality standards, lineage documentation, and HIPAA-compliant data handling practices
- Develop reusable pipeline components and contribute to an internal engineering playbook
- Support Power BI, Tableau, or similar BI layer integrations as needed
Qualifications
- 3+ years of data engineering experience with demonstrated healthcare exposure preferred
- Strong proficiency in SQL and Python; experience with PySpark or dbt a plus
- Hands-on experience with at least one major cloud platform (Azure, AWS, or GCP)
- Familiarity with Epic Clarity and Caboodle data models strongly preferred
- Working knowledge of HL7, FHIR, ICD-10, and other healthcare interoperability standards
Pivot Point Consulting is seeking a seasoned Workday Project Manager to lead ERP implementation and optimization engagements for healthcare clients. You will serve as the primary project delivery lead, owning the full project plan from kickoff through hypercare, managing stakeholder expectations at every level, and ensuring cross-functional teams stay aligned, accountable, and on schedule. This is a client-facing leadership role that requires both technical fluency and executive presence.
Responsibilities
- Own end-to-end project delivery for Workday HCM and/or Financials implementations
- Develop and actively manage project plans, resource schedules, budgets, RAID logs, and change control processes
- Facilitate executive steering committee meetings, sprint reviews, and stakeholder working sessions
- Serve as the primary escalation point for project risks, issues, and scope discussions
- Coordinate across client IT, HR, Finance, third-party vendors, and Workday deployment teams
- Produce executive-level status reports, governance decks, and go/no-go readiness assessments
Qualifications
- 5+ years of ERP project management experience with at least two full-cycle Workday implementations
- Experience delivering in healthcare or other regulated industries strongly preferred
- PMP, PgMP, or equivalent certification preferred; Workday Pro Certification a plus
- Demonstrated ability to manage complex stakeholder environments with competing priorities
- Proficiency with project management tools such as Smartsheet, Microsoft Project, or equivalent
Pivot Point Consulting is hiring a Managed Services Tier 2 Analyst to support health system clients within our 24/7 Application Managed Services model. In this role you will serve as the escalation point for complex incidents, owning resolution coordination across application teams, third-party vendors, and Epic support. You will also contribute to service improvement initiatives, knowledge base development, and client reporting as part of a high-performing managed services team.
Responsibilities
- Triage and resolve escalated Tier 2 incidents across Epic and integrated ancillary applications
- Coordinate with Tier 3 analysts, Epic support, and client IT teams to drive timely resolution
- Author and maintain knowledge base articles and runbooks for recurring issues
- Participate in weekly and monthly service review meetings with client stakeholders
- Support major incident management processes including communication, documentation, and RCA facilitation
- Contribute to continuous improvement efforts across ticket workflows, SLA performance, and reporting
Qualifications
- 2+ years of application support experience in a healthcare IT environment
- Epic certification in one or more modules preferred; strong working familiarity required
- Prior experience in a managed services, service desk, or NOC environment
- Excellent written and verbal communication skills with a strong customer service orientation
- Ability to work effectively in a 24/7 on-call rotation structure
Pivot Point Consulting is seeking a senior IT Advisory Consultant to partner with health system CIOs, CTOs, and senior operational leadership on technology strategy, governance, and transformation. This is a high-visibility advisory role that requires an ability to synthesize complex information into clear strategic recommendations and deliver board-ready materials that drive organizational decision-making. You will work across multiple client engagements simultaneously, representing Pivot Point as a trusted strategic partner.
Responsibilities
- Conduct current-state technology assessments including infrastructure, applications, vendor relationships, and IT operating models
- Develop multi-year IT strategic roadmaps aligned to clinical, operational, and financial priorities
- Facilitate executive alignment sessions, design thinking workshops, and governance forums
- Produce board-level presentations, business cases, RFP documentation, and strategic briefings
- Advise on vendor selection processes, contract structures, and post-contract performance management
- Identify and surface cross-sell opportunities for managed services, staff augmentation, or analytics engagements
Qualifications
- 8+ years in healthcare IT, with a blend of consulting and health system leadership experience preferred
- Track record of influencing C-suite stakeholders through clear, data-driven recommendations
- Deep familiarity with the healthcare IT landscape including Epic, ERP platforms, KLAS, and HIMSS frameworks
- Strong facilitation, written communication, and executive presentation skills
- Ability to manage multiple concurrent engagements with competing timelines
Pivot Point Consulting is looking for an experienced Epic Inpatient Trainer to support go-live and upgrade projects at health system clients across the country. In this role you will develop curriculum, facilitate instructor-led and virtual classroom training, and deliver at-the-elbow support during activation to ensure clinical end users are confident, capable, and ready for day one. Travel to client sites will be required, and scheduling will be aligned to project timelines.
Responsibilities
- Design and maintain Epic Inpatient training curriculum, workflow tip sheets, and quick reference guides
- Deliver instructor-led classroom training, virtual sessions, and one-on-one coaching to nursing, physician, and ancillary staff
- Provide at-the-elbow floor support during go-live activations and critical downtime scenarios
- Track training completion, competency assessments, and remediation needs within the LMS
- Partner with the build and informatics teams to ensure training content reflects current, approved workflows
- Capture and escalate workflow gaps or usability issues identified during training delivery
Qualifications
- Epic Inpatient certification required — Nursing, CPOE, or equivalent; multi-module experience a strong plus
- Minimum 2 years of Epic end-user training delivery experience in a health system or consulting setting
- Willingness and ability to travel to client sites; travel may be up to 80% during active go-live periods
- Excellent presentation, classroom facilitation, and interpersonal communication skills
- Comfort working in fast-paced, high-pressure activation environments with shifting priorities
Not sure which role is right?
Answer a few quick questions, and we'll point you in the right direction.